Terms and Conditions

Shipping & Delivery

Orders placed Monday to Friday will be shipped within one week of payment being received, unless you have arranged to collect your order. Orders placed on weekends, public holidays will be shipped within 48hrs or the next working day. We will not deliver to a Post Office box (P.O BOX) or any address in which we deem suspicious. Contact us for international shipping prices. Should you feel that your goods do not arrive in good condition, please feel free to contact us using our contact form. We are not responsible for loss or damage to goods that are delivered to an incorrect address.

Privacy & Security

Your privacy is very important to Kings Cross Training. With that in mind, we have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of organisations doing business on the Internet. This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.

We will not disclose your Personal Information to third parties unless you have authorised us to do so;
we will take reasonable steps to protect the security of the Personal Information we collect from you.

Your Personal Information

Kings Cross Training does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail or complete a order). Uses such voluntarily submitted information for the purposes for which it was submitted. When you place an order Kings Cross Training will ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address. The personal information you submit when placing your order is treated as confidential. We use this information to process your transaction in order to process your order.

We use cookies

Cookies allow Kings Cross Training to remember you. If we didn’t use cookies you would have to enter your details each time you visited. If you really prefer not to use cookies you can set your browser preferences to not accept cookies. Most websites however, including Kings Cross Training, require cookies to process your orders.

Trends, Tracking and sharing information

Kings Cross Training uses standard software for monitoring statistical information such as how many visitors we have to our websites and what countries they are coming from. These statistics are viewed on an aggregate basis and help us get general overviews of customer trends. We do not look at individual customer data. Personal information specific to each Vendor’s sales is treated as strictly confidential and will only be reviewed or examined in the event of a dispute, claim, error or customer request.

Security

Kings Cross Training uses stringently tested technologies to ensure the security of information transmitted via our web site and maintained in our possession. In addition, all transactions are processed by a PCI Level 1 compliant Gateway (PayGate) and your credit card details are not stored on our website or server.

Links

Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.